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Home > privacy-policy

Privacy Policy

Effective Date: October 8, 2026

Last Updated: October 8, 2026

Welcome to THRONCH (Wuxi Tonghe Machinery Co., Ltd., accessible via https://thronch.com). We respect your privacy and are committed to protecting the personal data and business information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We only collect information that is necessary to provide you with tailored machinery proposals, engineering consulting, and quotation services.

Personal & Business Contact Details

When you submit an inquiry, request a quote, or download catalog documents, we may collect your name, email address (e.g., business email), phone number / WhatsApp number, company name, country, and job title.

Project & Technical Specifications

Profile CAD drawings (.dwg, .pdf, .step), raw material specifications (thickness, yield strength), target output capacity, and factory electrical parameters submitted through our quotation forms.

Technical & Usage Data

When you browse our site, our servers automatically log technical data such as IP address, browser type, operating system, referring URLs, pages viewed, and visit timestamps via standard web analytics tools.

2. How We Use Your Information

We use the collected information strictly for B2B commercial and technical communication:

To evaluate your profile drawings and generate customized cold roll forming machine proposals.

To provide formal commercial quotations, production schedules, and shipping terms.

To communicate with you regarding engineering specifications, factory trials, and after-sales support.

To improve our website performance, user experience, and technical product presentation.

To comply with export regulations, customs documentation, and international trade compliance.

3. Data Protection and Security

We implement rigorous technical and organizational security measures to protect your commercial drawings, proprietary profile specifications, and personal data against unauthorized access, alteration, disclosure, or destruction.

We never sell, rent, or trade your contact information or engineering drawings to third-party marketing companies.

4. Third-Party Services & Cookies

Cookies & Tracking

We use essential and analytical cookies (e.g., Google Analytics) to analyze web traffic and optimize page loading performance. You can instruct your browser to refuse all cookies if you prefer.

External Links & Embedded Media

Our website may contain links to official external platforms (e.g., our official YouTube video demonstrations, WhatsApp business chat). Please be aware that these external platforms operate under their own privacy policies.

5. International Data Transfers

As an international machinery exporter based in Wuxi, China, information submitted via our website will be processed and stored in our secure database to facilitate cross-border quotation and machine manufacturing. By submitting inquiries or drawings on our website, you acknowledge and agree to this transfer for legitimate business purposes.

6. Your Rights

Depending on your jurisdiction (including the European Economic Area under GDPR and California under CCPA), you have the right to:

Access, verify, or update the personal data we hold about you.

Request the deletion of your contact records or technical drawings from our files.

Opt out of any marketing or technical update emails at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our team directly:

Company Name: Wuxi Tonghe Machinery Co., Ltd. (THRONCH)

Factory Address: No.2 Jingtian East Road, Hudaizhen Town, Binhu District, Wuxi City, Jiangsu Province, China

Email: amy@thronch.com

Phone / WhatsApp: +86 15961877318

THRONCH

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