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SERVICE & SUPPORT

Roll Forming Machine Service & Support

From
Drawing to
Production

Consulting. Customization.
Commissioning. After-Sales.

Tonghe supports the full life of your roll forming line. We review your profile, build the machine, test it before shipment and support startup after delivery. Service covers consulting, training, maintenance, repair, spare parts and logistics. You get one contact window from first drawing to stable production.
Requirement Review

Requirement Review

Tell us profile size, material, thickness, output and destination port.

Drawing & Solution

Drawing & Solution

Our engineers confirm rollers, punching, cutting and line layout.

Quotation & Schedule

Quotation & Schedule

You get a clear scope, price, delivery time and payment terms.

Manufacturing & Assembly

Manufacturing & Assembly

Machining, assembly, wiring and testing are done in our Wuxi factory.

Test & Inspection

Test & Inspection

The line is checked and test run before shipment. Inspection support is available.

Delivery & Startup

Delivery & Startup

We support loading, customs documents, remote setup and on-site commissioning by agreement.

How We Work With You

How We Work With You
1

7x24 Response

Service engineers respond by remote access or on-site support by agreement.
2

Remote Diagnosis

Send video, PLC screen photos and alarm codes. We locate the fault first.
3

On-Site Service

Installation, adjustment and operator training are available for overseas projects.
4

Spare Parts Supply

We provide wear parts, electrical parts and standard components with clear part lists.
5

Maintenance Plan

Get daily, weekly and monthly checks for rollers, shafts, hydraulics and electrics.

After-Sales Service Guarantee

We regard after-sales support as an important part of long-term cooperation. Our goal is to provide you with customized metal parts that operate stably and continuously improve performance. Through clear communication channels and dedicated service staff, you can always reach a support team that is familiar with the project and get quick and efficient responses when needed.
Technical Assistance
Technical Assistance
Each project has a contact engineer for selection, parameters and commissioning. Online remote help and on-site support are available.

Fast Quality Response
Fast Quality Response
If a quality issue happens, we respond with a handling plan. Key parts are checked before shipment and traced by machine record.

Continuous Upgrade Support
Continuous Upgrade Support
We provide software, PLC and documentation updates when the line configuration changes. Delivered machines also get upgrade support.

Hi! Looking for a roll forming line for your profiles?

We're THRONCH, a direct factory in Wuxi, China, building custom roll forming lines for purlins, highway guardrail, cable tray, strut channel, and welded tube. Send us your profile drawing and get a line proposal within 24 hours.

→ Request a quote

→ Get a custom line proposal

→ Online factory tour

THRONCH

Talk to our engineers